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Realsense cannot find the camera

asked 2018-03-25 08:00:20 -0500

tolga-uni-lu gravatar image

updated 2018-03-25 08:41:36 -0500

Hello, I followed realsense tutorial from the link. In the end when I ran the camera node it cannot find the camera. I did not install any other realsense software prior to this tutorial. My error log is below. Basically it says no camera is detected, even though my camera is attaced via USB3.0 port.

My camera is Creative BlasterX Senz3D Appreciate your help.

robolab3@robolab3-Inspiron-7566:~$ roslaunch realsense_camera sr300_nodelet_default.launch ... logging to /home/robolab3/.ros/log/853b5580-3031-11e8-9952-701ce722ed90/roslaunch-robolab3-Inspiron-7566-3853.log Checking log directory for disk usage. This may take awhile. Press Ctrl-C to interrupt Done checking log file disk usage. Usage is <1GB.

started roslaunch server http://robolab3-Inspiron-7566:41951/

SUMMARY

PARAMETERS * /camera/driver/base_frame_id: camera_link * /camera/driver/camera_type: SR300 * /camera/driver/color_fps: 30 * /camera/driver/color_frame_id: camera_rgb_frame * /camera/driver/color_optical_frame_id: camera_rgb_optica... * /camera/driver/depth_frame_id: camera_depth_frame * /camera/driver/depth_height: 480 * /camera/driver/depth_optical_frame_id: camera_depth_opti... * /camera/driver/depth_width: 640 * /camera/driver/fisheye_frame_id: camera_fisheye_frame * /camera/driver/fisheye_optical_frame_id: camera_fisheye_op... * /camera/driver/imu_frame_id: camera_imu_frame * /camera/driver/imu_optical_frame_id: camera_imu_optica... * /camera/driver/ir2_frame_id: camera_ir2_frame * /camera/driver/ir2_optical_frame_id: camera_ir2_optica... * /camera/driver/ir_frame_id: camera_ir_frame * /camera/driver/ir_optical_frame_id: camera_ir_optical... * /camera/driver/mode: manual * /camera/driver/serial_no: * /camera/driver/usb_port_id: * /rosdistro: kinetic * /rosversion: 1.12.13

NODES /camera/ driver (nodelet/nodelet) nodelet_manager (nodelet/nodelet)

auto-starting new master process[master]: started with pid [3864] ROS_MASTER_URI=http://localhost:11311

setting /run_id to 853b5580-3031-11e8-9952-701ce722ed90 process[rosout-1]: started with pid [3877] started core service [/rosout] process[camera/nodelet_manager-2]: started with pid [3880] process[camera/driver-3]: started with pid [3881] libusb_open(...) returned LIBUSB_ERROR_ACCESS

[camera/driver-3] process has died [pid 3881, exit code 255, cmd /opt/ros/kinetic/lib/nodelet/nodelet load realsense_camera/SR300Nodelet nodelet_manager depth:=depth color:=color ir:=ir ir2:=ir2 fisheye:=fisheye imu:=imu __name:=driver __log:=/home/robolab3/.ros/log/853b5580-3031-11e8-9952-701ce722ed90/camera-driver-3.log]. log file: /home/robolab3/.ros/log/853b5580-3031-11e8-9952-701ce722ed90/camera-driver-3*.log

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The LIBUSB_ERROR_ACCESS error message on libusb_open makes me think the driver found the device, but the user running ROS has no access to it. Try adding the user to the plugdev group, or modify/add udev rules to give the user access to this device (depending on your security requirements).

Maarten gravatar image Maarten  ( 2018-03-25 15:18:15 -0500 )edit

Try adding the user to the plugdev group: How can I do it?

tolga-uni-lu gravatar image tolga-uni-lu  ( 2018-03-26 03:45:07 -0500 )edit

Adding a user to the plugdev group is the 3. option in my answer.

dljubic gravatar image dljubic  ( 2018-03-26 04:02:22 -0500 )edit

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answered 2018-03-25 14:29:21 -0500

dljubic gravatar image

Hello tolga-uni-lu,
unfortunately, it is not easy to debug this issue. I have also experienced some difficulties while trying to enable RealSense products for the first time.

There are few pieces of advice that may help you...

  1. unplug the camera and plug it back again. Try it a couple of times while changing USB ports (it has to be USB 3.0). Seems stupid, but it helps sometimes.
  2. Which kernel are you using? I was having difficulties with the newest version (4.13) and everything worked fine on 4.8 and 4.4. To be able to find out which kernel you are using, you could type uname -r in terminal. If your kernel is higher version than 4.8, try choosing another when booting. In grub menu, you can choose Advanced options and choose which kernel version you like.
  3. sudo adduser "username" plugdev - I found this here and the same problem is also mentioned here

However, if you are using Creative BlasterX Senz3D, which should be an SR300 camera. You could try the newer version of the software. If you take a look at RealSense github, it says:

Intel® RealSense™ SDK 2.0 is a cross-platform library for Intel® RealSense™ depth cameras (D400 series and the SR300). For other Intel® RealSense™ devices (F200, R200, L200 and ZR300), please refer to the latest legacy release.

Therefore, if I were you, I would try advice 1) and 2). If it does not help, I would follow the instructions here and install the newer version of the software. You just have to have in mind that, if you are using librealsense2, you should use this ROS package.

There are many discussions on the realsense forum and their github issues. If the problem persists, you can always post questions there since maybe more RealSense users are watching.

However, if you have any further questions, feel free to ask here. :)

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Hi, Hi I followed these instructinos after a clean installation of Ubuntu. (Yes I reinstalled ROS-Openpose-CUDA etc again to fix). I run on 4.13. Now there is no error in dmesg and camera runs. But I cant get any vision.

tolga-uni-lu gravatar image tolga-uni-lu  ( 2018-03-26 03:40:39 -0500 )edit

I tried to run rviz to get some vision but it is all black. Do you have any idea about that? I am not sure if this is the continuation of previous bug or a new issue.

tolga-uni-lu gravatar image tolga-uni-lu  ( 2018-03-26 03:41:42 -0500 )edit

It would be helpful to see rostopic list and look if the camera topics appear on that list. If it does, you can then do rostopic echo <camera topic> and see if there is any data appearing in the messages.

dljubic gravatar image dljubic  ( 2018-03-26 04:05:22 -0500 )edit

robolab3@robolab3-Inspiron-7566:~/catkin_ws$ rostopic list /camera/color/camera_info /camera/color/image_raw /camera/color/image_raw/compressed /camera/color/image_raw/compressed/parameter_descriptions

.

.

.

And it goes on until tf_static

tolga-uni-lu gravatar image tolga-uni-lu  ( 2018-03-26 04:22:52 -0500 )edit

It seems that there is an image topic available. Try running rosrun rqt_image_view rqt_image_view and choose /camera/color/image_raw.

dljubic gravatar image dljubic  ( 2018-03-26 07:13:51 -0500 )edit

Thank you!

tolga-uni-lu gravatar image tolga-uni-lu  ( 2018-03-28 10:03:03 -0500 )edit

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Asked: 2018-03-25 08:00:20 -0500

Seen: 1,594 times

Last updated: Mar 25 '18