moveit no plan found no valid sample

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I create a custom robot arm 3 DOF then I can simulate it on Rviz and gazebo then execute random valid in Rviz But when I try using Moveit interface to send pose to the planner I can't get any plan I can sure the pose is valid I check with tfListenerTransform and I get the translation and orientation I use the position to send by setPoseTarget and it still get error no valid sample I using Trac-IK pls guide me thanks in advance!