Hi all

I am using the Sawyer Rethinkrobot for research purposes using SDK mode. The robot suddenly 'stuck' during movement and not responding to movement command anymore. I rebooted the robot and try to make it back to its normal position. It moved a bit and stuck again. After another reboot, it was not responding anymore. My PC can ping the robot but it shows a 'Time out waiting for Motion Controller Server to connect' error. Next, I rebooted it and switched the robot to the internal studio system. Then it showed this message:sawyer is misconfigured, contact support.

I think this is not a network connection problem since I didn't change the configure file. Currently, I'm seeking help from Sawyer Rethinkrobot support but haven't got a response yet.

I wonder if anyone has met similar problems using robots and could kindly give me some suggestions.

Thanks in advance.

Edit:

This is due to J4 joint failure. It needs to be repaired. Question close.