Contacting Turtlebot Distributor (I Heart Engineering).
Hello,
I am having an issue with some of the equipment that my organization purchased through I Heart Engineering. Apparently I Heart Engineering has closed down and I am having a hard time getting in contact with them for warranty and support.
Is anyone else having this issue? What did you do to get in contact with them? Or does anyone have any suggestions for me?
The problem was not user error, the devices we ordered and received came with Asus x200 laptops. Those laptops have defective batteries, we didn't know they didn't work because we neglected to test them 6 months ago when we received them for the first time.We took the equipment out last week for a test drive to come and find out the batteries don't work. So now we have about two laptops without batteries that came through I Heart Engineering.
Thank you.
