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I had similar problems. When you run lsusb on TurtleBot laptop do you see a list of three microsoft corporation devices referring to the Kinect ?. If no, the TurtleBot is not fully up. Bring-up the TurtleBot either using minimal launch or service start and wait for the second beep from create. Now the dashboard should work properly. Put the TurtleBot on full mode and check lsusb again. This post of mine might help.