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Clearpath was able to assist me in solving this issue. Here are some of the things which could help solve your issue:

Firstly if you have sixad installed when you received your jackal then that needs to be removed using: sudo apt-get purge sixad

Unpair the controller: sudo bluez-test-device remove AC:FD:93:E2:C2:0A

Ensure that bluetooth is enabled: connmanctl enable bluetooth

Check to make sure bluetooth is enabled: sudo service bluetooth status

If bluetooth is not enabled start the bluetooth: sudo service bluetooth start

Also make sure the bluetootd is executable: ls -la /usr/sbin/bluetoothd

If not make it executable: sudo chmod +x /usr/sbin/bluetoothd

Restart the bluetooth: sudo service bluetooth restart

Finally, press the PS and search button simultaneously so the controller bluetooth is enabled for pairing and type: sudo ds4drv-pair

Hopefully that helps!!

Clearpath was able to assist me in solving this issue. Here are some of the things which could help solve your issue:

Firstly if you have sixad installed when you received your jackal then that needs to be removed using: sudo apt-get purge sixad

Unpair the controller: sudo bluez-test-device remove AC:FD:93:E2:C2:0A

Ensure that bluetooth is enabled: connmanctl enable bluetooth

Check to make sure bluetooth is enabled: sudo service bluetooth status

If bluetooth is not enabled start the bluetooth: sudo service bluetooth start

Also make sure the bluetootd is executable: ls -la /usr/sbin/bluetoothd

If not make it executable: sudo chmod +x /usr/sbin/bluetoothd

Restart the bluetooth: sudo service bluetooth restart

Finally, press the PS and search share button simultaneously so the controller bluetooth is enabled for pairing and type: sudo ds4drv-pair

Hopefully that helps!!