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Hi, we've had this problem with our usb devices on two motherboards in our lab. It seems that some motherboards and their USB 3.0 ports just don't work with Ubuntu. We have only used 64 bit 10.04 here, so it may be worth trying 32 bit or definitely upgrading to 10.10.

Your best bet with this will be to check the official Ubuntu forums for posts with your motherboard and also check linuxquestions.org's hardware compatibility list.

Have you had any luck with an FTDI chip like an Arduino or even a flash drive/USB hard drive? Linux is supposed to have USB 3.0 built into the kernel since 2009, but it looks like the manufacters may not have implemented this well.